Like many successful entrepreneurs, Bob Whitacre grew his company—Cornerstone Companies, a 30-year-old healthcare real estate firm—from plans on the back of napkins and a handful of people to a team that could handle the challenges of managing thousands of square feet of real estate.
Now, the firm’s second generation of leaders is facing the growth paradox. As they scale by increasing their dream team, growing a pipeline of prospects, and managing more properties with millions of square feet, things should be getting easier. But they aren’t!
When I first met Tag Birge of Cornerstone, he said, “Complexity increases exponentially with every new hire, new acquisition, or new property to manage.”
As an owner who is scaling up, you don’t want the complexity to outpace the leadership development—for yourself or for anyone in your culture—even if you have a compelling strategy and the habits to execute that plan.
The acceleration of complexity as you continue to scale and the turbulent white waters of unprecedented disruptive change in the marketplace require ever-evolving leadership. Is the leadership in your culture built for scale in a disruptive environment? And not just any leadership, but mindful leadership, at every level?